Frequently Asked Questions
Everything you need to know about shopping with Bigley Shoes and Clothing.
What is your return policy for shoes and apparel?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure tags are attached and shoes show no signs of outdoor wear.
How long does shipping take?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your fashion finds sooner.
Do you offer international shipping?
Currently, we ship to customers across North America. Please check our shipping page for specific rates and estimated delivery times for your region.
How do I know what size to order?
Each product page includes a detailed size guide. Since fit can vary between brands, we provide specific measurements to help you find the perfect fit every time.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.