Returns & Exchanges
At Bigley Shoes and Clothing, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged merchandise. Our goal is to ensure you find the perfect fit and style for your wardrobe with absolute confidence.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back and receive a Return Authorization.
Package Your Items
Carefully place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a pickup.
Receive Your Refund
Once our team inspects your returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing